TERMS OF SERVICE

Last Updated: November 3, 2026

OVERVIEW

This website is operated by Meesue. Throughout this website, the terms "we", "us", and "our" refer to Meesue. Meesue provides this website, including all information, tools, products, and services available through this website to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing a product from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available through hyperlinks. These Terms apply to all users of our website, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of our website, you agree to be bound by these Terms. If you do not agree with all the terms and conditions of this agreement, you must not access our website or use our Services.

Any new features, products, or tools added to our store shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to review this page periodically. Your continued use of or access to our website following the posting of changes constitutes acceptance of those changes, to the extent permitted by applicable law.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer and sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this website.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws or regulations in your jurisdiction while using our Services, including copyright and intellectual property laws.

You must not transmit any worms, viruses, malware, or other destructive code through our website or Services.

Any breach or violation of these Terms may result in the suspension or termination of your access to our Services, subject to applicable law.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason, subject to applicable consumer protection laws.

You understand that your content, excluding payment card information, may be transferred unencrypted and may involve:

(a) Transmissions over various networks; and

(b) Changes to conform and adapt to the technical requirements of connecting networks or devices.

Payment card information is encrypted during transmission using appropriate security measures and is processed through payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information on our website is accurate, complete, and up to date. However, we do not guarantee that all information will always be accurate, complete, or current.

The material on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

Any reliance on the information provided on this website is at your own risk.

This website may contain historical information. Historical information is provided for reference purposes only and may not reflect current products, prices, or business practices.

We reserve the right to modify website content at any time. However, we are not obligated to update all information unless required by applicable law.

You agree that it is your responsibility to review our website periodically for updates and changes.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part or content thereof, at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except where prohibited by applicable law.

Any price changes will not affect orders that have already been accepted and confirmed, unless otherwise required by law or agreed with you.

SECTION 5 - PRODUCTS AND SERVICES

Certain products and services may be available exclusively online through our website. These products may have limited quantities and are subject to returns or exchanges in accordance with our Return and Refund Policy and applicable consumer protection laws.

Product Descriptions and Images

We make every reasonable effort to display our products, including their colors, designs, sizes, and details, as accurately as possible.

However, actual product colors and appearances may vary depending on your screen settings, device display, lighting conditions, photography, and other factors.

We cannot guarantee that your device will accurately display every product color or visual detail.

Product Availability

Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products, or restrict sales to certain individuals or geographic regions where permitted by law.

Product Quality

We strive to offer products that meet reasonable quality standards and match their descriptions.

If you receive a product that is defective, damaged, incorrect, or materially different from its description, please contact us so that we can review the issue and provide an appropriate resolution in accordance with our policies and applicable law.

We do not guarantee that every product will meet every customer's personal preferences or expectations.

Nothing in these Terms excludes or limits any statutory consumer rights or warranties that apply to your purchase.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, at our discretion and where permitted by law, limit or cancel quantities purchased per person, household, or order.

These restrictions may include orders placed under the same customer account, using the same payment card, and/or orders sharing the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by dealers, resellers, or distributors for unauthorized commercial purposes.

You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.

You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you when necessary.

Order Confirmation and Acceptance

After placing an order, you may receive an automated order confirmation email. This confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance of the order.

We reserve the right to review and decline orders where necessary, including in cases involving suspected fraud, payment authorization issues, pricing errors, or product availability problems, subject to applicable law.

If an order is canceled after payment has been collected, any applicable refund will be processed through the original payment method or another appropriate method.

Payment Information

You agree to provide valid and accurate payment information when placing an order.

Orders are subject to successful payment authorization and processing by the relevant payment service provider.

We are not responsible for delays caused by payment providers, banks, or other third-party financial institutions.

For more information about cancellations, returns, and refunds, please review our Return and Refund Policy.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide you with access to third-party tools or services over which we neither monitor nor have control or input.

You acknowledge and agree that access to such tools is provided on an "as is" and "as available" basis, without warranties or representations of any kind, except as required by applicable law.

Your use of optional third-party tools is entirely at your own risk and discretion.

You should ensure that you are familiar with and accept the terms and conditions of the relevant third-party providers before using their services.

We may introduce new services, features, and tools through our website in the future. All such additions shall also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on our website may direct you to websites or services that are not affiliated with us.

We are not responsible for examining or evaluating the content, accuracy, security, or reliability of third-party websites, materials, products, or services.

We do not warrant and shall not be responsible for any loss or damage arising from transactions or interactions with third-party websites, except where required by applicable law.

Please review the policies and practices of third-party websites before engaging in any transaction.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send specific submissions, such as contest entries, or if you voluntarily send creative ideas, suggestions, proposals, plans, reviews, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that we may use such Comments to improve and develop our business, subject to applicable privacy and intellectual property laws.

We may use, reproduce, publish, distribute, or display Comments that you voluntarily provide to us, where legally permitted and subject to any applicable permissions or agreements.

We are not obligated to maintain Comments in confidence, provide compensation, or respond to every submission, except where required by law or separately agreed.

We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree that your Comments will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.

You further agree that your Comments will not contain unlawful, abusive, or obscene material, or any malware that could affect the operation of our Services.

You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of any Comments.

You are solely responsible for the Comments you submit and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, place an order, or interact with our Services.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Please visit our Privacy Policy for more information:

https://meesue.com/policies/privacy-policy

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website or in our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information in our Services is inaccurate, including after an order has been submitted, subject to applicable consumer protection laws.

If a material error affects an order that you have placed, we may contact you to explain the issue and discuss an appropriate resolution.

We are not obligated to update, amend, or clarify information in our Services except as required by law.

No specified update or refresh date applied to our website should be taken to indicate that all information has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using our website or its content:

(a) For any unlawful purpose.

(b) To solicit others to perform or participate in unlawful acts.

(c) To violate any applicable international, federal, state, provincial, or local laws and regulations.

(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

(e) To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others.

(f) To submit false, misleading, or fraudulent information.

(g) To upload or transmit viruses, malware, or other malicious code.

(h) To collect or track the personal information of others without authorization.

(i) To spam, phish, scrape, crawl, or engage in unauthorized data collection.

(j) For any obscene, unlawful, or fraudulent purpose.

(k) To interfere with or circumvent the security features of our Services or any related website, other websites, or the Internet.

(l) To attempt to gain unauthorized access to our website, systems, accounts, or databases.

We reserve the right to suspend or terminate your access to our Services if you violate these prohibited uses, subject to applicable law.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from using our Services will always be accurate or reliable.

We may occasionally suspend, modify, or discontinue parts of our Services for maintenance, operational, technical, or business reasons.

Your use of our Services is subject to the risks associated with internet-based services.

Except as expressly stated by us or required by applicable law, our Services and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Meesue and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of our Services or products.

This includes, without limitation, loss of profits, revenue, savings, data, or replacement costs.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud, personal injury, or mandatory consumer rights.

Some jurisdictions do not allow certain limitations of liability. In such jurisdictions, our liability shall be limited only to the extent permitted by applicable law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Meesue, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from third-party claims, losses, liabilities, and reasonable legal expenses arising directly from:

(a) Your unlawful use of our Services;

(b) Your violation of these Terms; or

(c) Your infringement of the rights of another party.

This provision applies only to the extent permitted by applicable law and does not affect any mandatory consumer rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

These Terms remain effective unless and until terminated by either you or us.

You may stop using our Services at any time by discontinuing access to our website.

If, in our reasonable judgment, you fail to comply with any provision of these Terms, we may suspend or terminate your access to our Services, subject to applicable law.

Any amounts due before termination shall remain payable.

Termination of access to our Services shall not affect any rights or obligations that have already arisen, including applicable refund rights and other statutory consumer protections.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted on our website, constitute the entire agreement between you and Meesue regarding your use of our Services.

They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the same subject matter.

Any ambiguity in the interpretation of these Terms shall not automatically be construed against either party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide our Services shall be governed by and interpreted in accordance with the laws of Hong Kong, without regard to its conflict of law principles.

However, if you are a consumer residing outside Hong Kong, nothing in these Terms is intended to exclude or restrict any mandatory consumer protection rights or legal protections available to you under the laws of your country or region of residence.

Where applicable, disputes shall be subject to the jurisdiction of the competent courts, taking into account any mandatory consumer protection and jurisdictional rules.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or Services following the posting of any changes constitutes acceptance of those changes, to the extent permitted by applicable law.

The latest revision date will be displayed at the beginning of this page.

SECTION 20 - CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us using the information below.

Brand: Meesue

Website: https://meesue.com

Customer Support Email: service@meesue.com

For inquiries regarding orders, products, payments, returns, or other matters relating to our Services, please contact our customer support team by email.

We will make reasonable efforts to respond to your inquiries as promptly as possible.

Thank you for choosing Meesue. We appreciate your trust and support.

Meesue - Beauty, Confidence, and Care in Every Detail.